Frequently Asked Questions
You've got questions. We've got the answers.
When it comes time to servicing your vehicle, things can sometimes get, well, a bit confusing. Do you actually need the service, or could you hold out until your next paycheck? How long can you really go until you need to address that check engine light? Or how long will the repair or maintenance work take? To answer many of these questions—and others, we've provided the answers to some frequently asked questions below.
If your question is not listed below, contact us, one of our friendly customer service representatives will be happy to answer any questions that you may have!
WHAT HOURS ARE YOU OPEN?
During the COVID-19 stay-at-home order, we are open Monday through Friday, 8AM–7PM, and Saturday, 8AM–12PM.
WHAT TYPE OF REPAIRS AND SERVICE DO YOU PROVIDE?
We provide a wide range of automotive services from full truck repair to complete vehicle preventative maintenance services. Here are just some of all our professional repair and maintenance services:
• Air Compressors and Air Dryers
• Air and Hydraulic Brake Systems
• Radiators and Coolant System Leaks
• Lighting and Mirrors
• Computer Diagnostics
• Mudflaps and Qtr Fenders
• Wheels, Seals, Bearings, and Hubs
• Drive-shafts, U-Joints, and Rears
• Suspensions, Shocks, Springs, Kingpins, and Spindles
• Cab and Chassis Issues, Fifth Wheels, and Hitches
• Trailer Tandems, Sliders, and Door Hinges
• Sublet Services
• Towing, Washouts, Windows, and Windshields
HOW LONG WILL REPAIRS TAKE?
The time needed by a vehicle to completely get repaired typically depends upon the level of repair required and availability of auto parts. When you drop off your vehicle, our technicians will carefully examine your vehicle and provide you with an accurate time estimate.
HOW MUCH WILL MY REPAIR OR SERVICE COST?
When you drop off your vehicle, our technicians will carefully examine your vehicle and provide you with an accurate time and cost estimate. Our invoices reflect the total cost in parts and labor increments. You can be confident that the parts used were purchased according to your vehicle's needs and requirements.
WHY DOES THE COST OF THE REPAIR SOMETIMES INVOLVE SO MANY LABOR HOURS?
In many cases, depending on the design of the vehicle, locating an electrical problem or replacing a part requires disassembly of a section or removal of other parts to access the area for repair. When you drop off your vehicle, our technicians will carefully examine your vehicle and provide you with an accurate time and cost estimate.
WHY DOES MY VEHICLE NEED REGULAR MAINTENANCE IF IT IS RUNNING FINE?
Regular maintenance of your vehicle protects your investment, helps to prevent breakdowns, and will save you on the cost of repairs in the future.
WHAT SHOULD I DO WHEN MY CHECK ENGINE LIGHT COMES ON?
When your check engine light comes on, there could be a number of issues. It could be something basic, like a loose gas cap, or it could be something serious. The best way to ensure that you are safe behind the wheel is to bring your vehicle into our shop for a multi-point inspection. We can find the issue and make you aware of it so you can choose whether or not you want to take the next steps to get your vehicle back to peak conditions.